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Benefits and Financial Support
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These pages give information about the benefits and other services available to support you: Social Security benefits Pensions Grants and loans Criminal Injuries Compensation Legal AidSocial Security agreements with other countries
Benefits and Financial Support > Social Security Benefits
The Isle of Man is joined to certain social security agreements which the UK Government has agreed with other countries. These agreements are designed to protect the interests of workers abroad soManaging Your Benefits Service
Benefits and Financial Support
This section is about how we manage the benefits service. It explains what you can expect from us (standards of service), our telephone recording policy, how you can contact us with complaints,Appeal the Decision
Benefits and Financial Support > Managing Your Benefits Service
Challenging a Decision Explanation and Reconsideration If you have made a claim for a social security benefit or a state pension and you disagree with a decision we have made in relation to yourAppointees, Agents and Alternative Payees
Benefits and Financial Support > Managing Your Benefits Service
Appointees If a customer cannot act for themselves because of a mental or physical health condition we can appoint another person to act on the customer’s behalf solely in relation to their SocialBenefit Fraud
Benefits and Financial Support > Managing Your Benefits Service
Benefit fraud is a criminal offence. If you’re prosecuted in court for benefit fraud and are found guilty you will have a criminal record which might affect your eligibility for certain jobs, yourComments, Compliments and Complaints
Benefits and Financial Support > Managing Your Benefits Service
Comments and Compliments If you would like to comment on any aspect of the service you have received from us – good or bad – email to socialsecuritycomments@gov.im Complaints We provide a wideHome Visits
Benefits and Financial Support > Managing Your Benefits Service
If you cannot get to one of our offices and we are unable to help you by email, phone or letter, Visiting Officers will visit you at home. We may also visit you to ask for any information we need toMiCard
Benefits and Financial Support > Managing Your Benefits Service
Further information regarding MiCard enrolment can be found on the Isle of Man Post Office website.
